Recently I had a coworker who upgraded his iPhone to 3.0 find that he could no longer sync that iPhone with his iTunes music library on a Windows computer. It would, however, sync just fine on a Mac OS X computer. Also, it was correctly syncing other items, such as his app store applications.

Googling turned up a few suggestions that we tried:

  • Turning off the phone
  • Removing all music and re-adding it (ie, remove from iTunes DB, NOT from the hard drive!)
  • Resetting iTunes sync settings (preferences->devices then clear sync history or forget all remotes)

None of these worked, but we did find the answer with a last resort effort.

Solution: Uninstall all Apple software (you probably only needed to uninstall iTunes, but this is what we did) and then re-install iTunes.

This uninstall/reinstall should allow you to again sync an iPhone with your music library.

Lane Roathe

I make my living designing, producing, and programming computer software. I have done work on numerous platforms, including MacOS, Win95/NT, Apple //, Super Nintendo, Sega, and others; writing mainly games but also operating systems, applications, utilities, etc. I have started and run several companies, currently operating Ideas From the Deep.

2 Responses to “Suggestions to correct iTunes / iPhone music sync”

  1. Art150 says:

    Hey, i like your theme. I use a similar one myself, but haven’t developed it as well as you. The scrolling featured posts section is really cool.

    Refering to this post specifically, i always get countless problems with iTunes, it seems odd to me that products and hardware by the same company cannot live together easily.

  2. Lane Roathe says:

    Glad you like the theme, it is the best I found for my particular tastes. To give credit where due, I am using the DynaBlue them from Web Design Lessons.

    I only use Mac OS, so I’ve never actually had any problems with iTunes although it does seem that many people who use iTunes under Windows have issues. I think many of those issues are simply due to not having Windows API experts on hand for that project (of course, that’s just a guess as I have no inside knowledge).

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